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TENS Care Information

Care and Maintenance Information for the ULTIMA 20 TENS Unit

Proper care and maintenance of your ULTIMA 20 TENS Unit for Ankle Pain Relief will ensure its longevity, optimal performance, and hygiene. Below are some essential care instructions:

1. Cleaning the TENS Unit Device:

  • Exterior:
    Clean the exterior of the ULTIMA 20 TENS Unit using a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the device’s surface. Do not submerge the unit in water or expose it to moisture.

  • LCD Screen:
    Gently wipe the LCD screen with a microfiber cloth or a soft lint-free cloth to remove fingerprints, dust, and debris. Be careful not to scratch the screen.

2. Cleaning the Electrodes:

  • Before Use:
    Ensure that the electrodes are clean and free of dirt or oils before placing them on your skin. Use a damp cloth to wipe them gently if needed. Avoid touching the sticky side with your hands to maintain the adhesive's integrity.

  • After Use:
    After each session, clean the electrode pads by gently wiping the adhesive side with a damp cloth. Allow them to air dry before storing them. If the pads lose their stickiness over time, you can rinse them with water to refresh their adhesive properties.

  • Storage:
    Store the electrodes on their protective backing or in the provided storage pouch to prevent dirt accumulation. Keep them in a clean, dry place away from direct sunlight or excessive heat, which can degrade the adhesive.

3. Battery Care:

  • Charging:
    Always use the included charger to recharge the ULTIMA 20 TENS Unit. Ensure that the charging port is clean and free from dust or debris before plugging in the charger.

  • Charging Time:
    For optimal battery life, charge the unit fully before its first use. After that, recharge the battery when it is low, but avoid overcharging. The ULTIMA 20 typically requires about 1-2 hours to fully charge, depending on the battery level.

  • Storage of Unit:
    If you will not be using the TENS unit for an extended period, store it with the battery partially charged (ideally at about 50%) to prevent the battery from becoming over-drained.

4. Storing the TENS Unit:

  • Store the ULTIMA 20 TENS Unit in a cool, dry place away from extreme temperatures or humidity. Avoid storing it in direct sunlight or in places where it may be exposed to moisture, such as bathrooms.

  • Keep the unit in its original box or a protective case to prevent it from getting scratched or damaged during storage.

5. General Maintenance:

  • Routine Checks:
    Periodically check the TENS unit and electrodes for signs of wear and tear. If you notice any damage to the unit, wires, or electrodes, discontinue use and replace the damaged parts as necessary.

  • Avoid Drops and Impacts:
    While the ULTIMA 20 TENS Unit is built to be portable, avoid dropping the device or subjecting it to impacts, as this could damage the internal components.

6. Replacement of Electrodes:

  • The electrode pads will wear out over time. If they begin to lose their adhesiveness or are no longer providing optimal performance, replace them with new, compatible electrode pads. Make sure to use pads that are specifically designed for TENS therapy to ensure proper conductivity and safety.

Troubleshooting:

  • If the ULTIMA 20 TENS Unit stops functioning properly (e.g., no power or weak intensity), check the battery charge, ensure the electrodes are connected properly, and confirm that the device is in good condition. Refer to the user manual for more troubleshooting tips or contact customer support for assistance.

By following these care and maintenance guidelines, your ULTIMA 20 TENS Unit will provide reliable, long-lasting pain relief for your ankle and other targeted areas. Regular cleaning, proper storage, and occasional checks will ensure that the unit remains effective and easy to use for all your pain management needs.